Shipping over $50
Help & Contact
We want to help you fast. That's why we've built forms that solve the most common problems in under five minutes on your own. You don't even need to contact Anne in support.
Solve it yourself
Three short forms that handle the most common cases. Each one takes about four minutes.
Defective Product
Your stainless steel water bottle or lunch box is leaking? No problem: fill out our short warranty form and we'll send you a new product.
Return
You've purchased something from the Blockhütte online shop and want to return your stainless steel lunch box or another product? Fill out our form and get a return label instantly.
Exchange
You've purchased a stainless steel lunch box or other products from our online shop and now want to exchange them? Fill out our short form and we'll process the exchange for you.
Recipes, Spare Parts & Instructions
Recipes
Looking for delicious recipe inspiration? Thirty recipes that match your stainless steel lunch box, water bottle and food jar, free to read, no download needed.
Accessories & Spare Parts
Lids, seals, dividers, clips, brushes and bags. Every part is available on its own. A worn seal never means a new box.
Instructions
Questions about your product? All care and usage instructions at a glance, as a PDF for every product family.
Are you looking for your dream job?
All open positions
To succeed in our big mission we need energetic people who want to make an impact in this world. If a job with a lot of freedom and real influence sounds like you, drop by.
Open Application (m/f/d)
We are open to any help. If you believe we urgently need you but none of the advertised positions fits, simply send an unsolicited application and convince us of you and your skills.
A different issue? Contact us directly
E-Mail
Write to us. Our support team gets back to you as soon as possible.
Facebook
Say hello on Facebook. We answer there too.
Carrier Pigeon*
Just a little joke. We make a lot of things possible, but that would be going too far.